National Shelter is not a provider of accommodation or services. If you are looking for housing assistance or homelessness services, please click on the region below for more information in that state or territory.
If you are in immediate danger, call 000 anywhere in Australia
Get housing advice and help
This is a phone information and referral service for people who are experiencing homelessness by the Queensland Government
Phone: 1800 47 47 53
To assistant Queenslanders to find pathways to safety, away from domestic, family and sexual violence.
Phone: 1800 811 811
Housing Pathways is the way applications for housing assistance are managed in NSW. It is a partnership between the DCJ, including the AHO and the Housing Contact Centre, and participating community housing providers.
Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year. For information, assessment or referral to homelessness services and support in NSW, call Link2home
Phone: 1800 152 152
The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence. Call for support with AVO’s, safety plans, emergency accommodation, transport, police, courts and lawyers.
Phone: 1800 656 463
Availability: 24 hours, 7 days a week
Check your eligibility, find out about the application process and check the waiting lists.
OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.
Phone: 1800 176 468
Find the housing option that’s right for you.
To speak with a housing and support worker, if you are homeless, at risk of homelessness or escaping family violence in Victoria. Services include emergency accommodation, support, referrals to services, advocacy and court assistance.
Phone: 1800 825 955
Availability: 24 hours a day, 7 days a week
Specialist support services for anyone in Victoria who is experiencing or afraid of family violence. Services include emergency accommodation, support, referrals to services, advocacy and court assistance.
Phone: 1800 015 188
Availability: 24 hours, 7 days a week
Housing Connect is a one-stop shop for all your housing and support needs.
Phone: 1800 800 588 (24 hour service)
Offers information and referral to the full range of response, counselling, information and other support service for people experiencing domestic and family violence.
Phone: 1800 608 122
Availability: 9am – midnight weekdays, 4pm – midnight weekends and public holidays
A 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia.
Phone: 1800 003 308
Phone: 1800 800 098
Housing options for Western Australians who have a housing need and receive a low to moderate income.
Entrypoint Perth is a free and voluntary assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.
Phone: 1800 124 684 or 6496 0001
Availability: Monday – Friday 9:00am – 7:00pm, Saturday: 9:00am – 5:00pm
Women’s Domestic Violence Helpline provides support for women, with or without children, who are experiencing family and domestic violence in Western Australia (including referrals to women’s refuges)
Phone: 1800 007 339
For information on applying for public housing, rental, and affordable rentals for key workers.
Directory of homeless services for homeless people living in the NT. It contains a comprehensive guide to services in all areas of the NT.
Availability: 24 hours a day, 7 days a week
We acknowledge the traditional owners and custodians of country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them and their cultures and to their elders past and present. Disclaimer: This website may contain images or names of people who have since passed away. Please contact us if you have concerns with any material on this website.
